Refund and Returns Policy

Refund and Return Policy:

At Travelogue Kerala Holidays, we strive to ensure customer satisfaction with every aspect of our services. If you have any concerns about your booking or experience with us, please contact our customer support team as soon as possible, and we will do our best to address your issues promptly and effectively.

Booking Cancellations:

1. If you wish to cancel your booking, please notify us at least [X days/weeks/months] before the scheduled start date of your tour/package.
2. Cancellation charges may apply depending on the time of cancellation and the policies of our service providers (hotels, airlines, etc.).
3. Refunds for cancellations will be processed within [X days/weeks/months] of receiving your cancellation request, minus any applicable cancellation fees.

Refunds:

1. Refunds will be issued to the original payment method used for the booking.
2. Please allow [X days/weeks/months] for the refund to reflect in your account, depending on your bank or payment provider.

Changes to Bookings:

1. If you need to make changes to your booking (such as date changes or modifications to the itinerary), please contact us as soon as possible.
2. Changes may be subject to availability and additional charges.

Exceptions:

1. In the event of unforeseen circumstances, such as natural disasters, political unrest, or other emergencies, we reserve the right to modify or cancel bookings without prior notice.
2. In such cases, we will make every effort to accommodate alternative arrangements or provide refunds, but we cannot guarantee full refunds in all situations.

Customer Satisfaction:

1. Your satisfaction is our top priority, and we are committed to resolving any issues or concerns you may have.
2. If you are dissatisfied with any aspect of our services, please contact us immediately so that we can work towards a resolution.

Contact Us:

If you have any questions or concerns about our Refund and Return Policy, please contact our customer support team at:

Email: info@traveloguekerala.com

Phone: +91 9745 222 444

Address: 32/1075 D, Aiswarya Building Opp. Town Hall, South Kalamassery, Kochi- 683104

We appreciate your understanding and cooperation. Thank you for choosing Travelogue Kerala Holidays for your travel needs.